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Toll-Free Phone Support Contact
Numbers

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United
States and Canada
7:00 am - 7:00
pm Central Time, Mon - Fri
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1
877-778-2687
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Argentina |
08 00 666 1521 |
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Brazil |
08 00 891 3480 |
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Chile |
123 0020 2030 |
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Colombia |
01 800 912 2216 |
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Mexico
7:00 am - 7:00 pm Central
Time, Mon - Fri |
001
877 778 2687 |
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Puerto Rico |
877
778 2687 |
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Unlisted Countries |
001
251 445 6242 (not toll-free) |
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Before
Requesting Support
Before you email or call a Support Engineer,
gather the following information, so we can help you more quickly:
The printer
model and serial number
Your phone and fax numbers, email address, and
shipping address
A description of the problem
The type of computer you're using
The type and version of operating
system you're using (ex: Windows XP)
The interface and protocol you're
using (ex: TCP/IP for network)
The software application and version you're using
The emulation (ex: PostScript, PCL, or GDI) of
the file you're trying to print
Configuration, startup, or status page (depending
on the type of printer)
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